1. Scope
This Privacy Policy applies to AI Review, including its website, business dashboard, public review-card pages, wallet, payment functions and connected integrations. By using the service, you acknowledge the practices described here.
2. Information we collect
- Account data: email address, password hash, WhatsApp number and account timestamps.
- Business data: business name, description, links, branding, review-card configuration and selected Google Business location.
- Service data: feedback, wallet balance and ledger, plan status, payment identifiers, support communications and security logs.
- Public customer input: names, contact details, ratings and feedback voluntarily entered on public review pages.
- Integration credentials: OAuth tokens and API credentials supplied by administrators or connected users. Secrets are encrypted at rest.
3. Google user data
When a business user chooses “Connect with Google,” we request the https://www.googleapis.com/auth/business.manage OAuth scope. This lets the service access Business Profile accounts and locations managed by that user, read Google reviews, and create or update the business owner’s replies.
We use Google data only to provide the connected review-management features requested by the user. We do not use Google user data for advertising, sell it, or transfer it to data brokers. OAuth access and refresh tokens are encrypted and are not exposed to other customers.
Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.
4. How we use information
- Provide authentication, OTP password resets, review cards, Google review management and support.
- Process plan purchases and wallet recharges, reconcile transactions and prevent duplicate credits.
- Generate requested AI review suggestions and account for related wallet usage.
- Maintain security, diagnose failures, enforce limits and comply with applicable law.
5. Service providers and disclosures
Data is shared only as necessary with providers used to operate requested features, such as Google Business Profile, Razorpay, Groq, Meta WhatsApp Cloud API, SMTP/email infrastructure and hosting providers. Payment card or UPI credentials are entered into Razorpay Checkout and are not stored by this application. We may disclose information when legally required or to protect users and the service.
6. Retention and security
We retain account and business information while an account is active and as reasonably necessary for service delivery, fraud prevention, legal obligations and dispute resolution. Passwords and OTPs are stored as hashes; API secrets and OAuth tokens are encrypted. No system can guarantee absolute security.
7. Control, revocation and deletion
You may disconnect Google access from the Reviews page and may also revoke access through Google Account permissions. To request access, correction or deletion of account and connected Google data, email manusachan4320@gmail.com from your registered email. After verification, we will delete or anonymize eligible data, subject to legally required retention.
8. Children
The service is intended for businesses and is not directed to children under 18. We do not knowingly create accounts for children.
9. Changes and contact
We may update this policy as the service or legal requirements change. The current version and effective date will remain posted here. Questions or complaints can be sent to manusachan4320@gmail.com.