1. Acceptance and eligibility
By creating an account or using AI Review, you agree to these Terms and the Privacy Policy. You must be at least 18 and authorized to act for the business whose profile, reviews or data you manage.
2. Accounts and security
You are responsible for accurate registration information, safeguarding credentials and all actions performed through your account. Notify support promptly if you suspect unauthorized access. You may connect only Google Business Profiles that you own or are authorized to manage.
3. Acceptable use
You must not use the service to publish deceptive, fabricated, harassing or unlawful content; manipulate ratings; impersonate others; access profiles without authority; interfere with the service; evade wallet charges; or violate Google, Meta, Razorpay, Groq or other provider policies. AI suggestions must be reviewed by a human before use and must reflect a genuine customer experience.
4. Google Business Profile connection
Google connectivity is optional and requires your express OAuth consent. The service can read reviews and publish or modify replies only for locations you select and have permission to manage. Google may limit, suspend or change API access independently. You remain responsible for replies published through your account.
5. Plans, wallet and payments
Paid plans and wallet recharges are processed through Razorpay. Displayed pricing, duration and AI-generation charges apply at the time of purchase or use. Wallet value is a service credit, is not a bank account and cannot be transferred between users. Except where required by law or explicitly stated, consumed service credits and completed plan periods are non-refundable. Duplicate or unauthorized transactions should be reported promptly.
6. Third-party services
The service depends on third parties including Google, Razorpay, Groq, Meta, email and hosting providers. Their own terms and privacy policies apply. We are not responsible for outages, account restrictions, policy decisions or changes controlled by those providers.
7. Intellectual property
The platform software, interface and branding are protected by applicable intellectual-property laws. You retain rights in content you lawfully submit and grant us a limited license to process it solely to operate and improve the service.
8. Suspension and termination
We may restrict or terminate access for material violations, fraud, security risk, non-payment or legal requirements. You may stop using the service at any time and request eligible data deletion under the Privacy Policy.
9. Disclaimers and liability
The service is provided on an “as available” basis. To the extent permitted by law, we disclaim implied warranties and are not liable for indirect, incidental, special or consequential losses, lost profits, lost reviews or third-party platform decisions. Nothing in these Terms excludes liability that cannot legally be excluded.
10. Changes and contact
We may update these Terms and will post the current version here. Continued use after an update constitutes acceptance where permitted. Questions may be sent to manusachan4320@gmail.com.